About Protec Equipment

Protec Equipment is an indepently owned company selling Commercial Kitchen Equipment, Catering Equipment & Hospitality Supplies.

We also offer a wide range of services and repairs in the Newcastle, Central Coast & Greater Hunter Region. From coffee machines to dishwashers and ovens, we do it all.

Book a Technician

Our expert coffee equipment specialists and commercial catering equipment technicians know you need a fast, lasting fix and we will make it our top priority to get you up and running as efficiently as humanly possible. Our highly skilled technicians can repair most brands.

Book Here

Shipping

Yes, we ship all over Australia. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Orders processed generally take 5-7 business days to arrive. Some deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.Larger deliveries (tailgate) are curbside only - Our drivers do not deliver into store or remove packaging. 

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Customer support